2625774 - Error when saving portal object or searching for property | SAP Knowledge Base Article

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2625774 - Error when saving portal object or searching for property

Symptom

  • On content administrator, when searching for an object property, an error like the one below appears:
     
    500 Internal Server Error                                            SAP NetWeaver Application Server/Java AS
     
    Failed to process request. Please contact your system administrator.
     
    Log Id: [C0000A028B3B06F50000000000000Ab4]
    Trace Id: [C0000A028B3B06F50000000000000Ab4]
     
  • The following exception can be found on defaultTrace file after failing to search for a property:
     
    500 Internal Server Error is returned for HTTP request [<PROTOCOL>://<HOST_NAME>.<DOMAIN_NAME>:<PORT>/webdynpro/resources/sap.com/pb/PageBuilder]:
      component [dispatcher],
      web module [webdynpro/resources/sap.com/tc~pp~adm~tls~property_editor],
      application [sap.com/tc~pp~adm~tls~property_editor],
      DC name [sap.com/tc~pp~adm~tls~property_editor],
      CSN component[EP-PIN-APF],
      problem categorization [],
      internal categorization [-399880].
     
    [EXCEPTION]
    java.lang.StringIndexOutOfBoundsException: String index out of range: 2
    at java.lang.AbstractStringBuilder.substring(AbstractStringBuilder.java:1047)
    at java.lang.StringBuffer.substring(StringBuffer.java:489)
    at com.sap.portal.adminstudio.pe.utils.StringParserList.getPositiveNumber(StringParserList.java:63)
    at com.sap.portal.adminstudio.pe.utils.StringParserList.getToken(StringParserList.java:43)
    at com.sap.portal.adminstudio.pe.utils.InternalValidValuesGenerator.getValidValues(InternalValidValuesGenerator.java:38)
    at com.sap.portal.admin.pcm.PropertyEditorView$1.isVisible(PropertyEditorView.java:620)
    at com.sap.tc.webdynpro.progmodel.context.FilteringElementList.runFilter(ElementList.java:1420)
     
  • On content administration, after clicking on the save button on the object editor screen, the following error message appears:
     
     !  Could not perform operation. Try again later or contact your system administrator.
     
    The Save button gets disabled and the Modify Properties get enabled again, but all the properties value fields remain on edit mode.

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Environment

  • NetWeaver Application Server Java
  • Enterprise Portal

Product

SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP NetWeaver 7.5 ; SAP enhancement package 1 for SAP NetWeaver 7.3

Keywords

Pcd\portal_content\com.sap.pct\default_objects; com.sap.portal.default_iView; SupportedUserAgents; meta; attributes; meta attributes; SupportedUserAgents-validvalues; validvalues; trailing space; extra space; character; additional; spare; wrong; misplaced; space character; , KBA , EP-PIN-PRT , Portal Runtime , BC-PIN-PCD , PCD, Generic Layer Services , EP-PIN-APF-PRE , Property Editor , Problem

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