Create incident from managed system using Help > Create Support Message and suggested component is not allowed when trying to send incident to SAP
- SAP Component suggested in system not accepted
- Change the component used in incident creation to a different value and the incident sends to SAP without problem
- Message incomplete
Action could not be successfully executed
Processing SEND_TO_SAP is started
- General prerequisites: A valid SAP component is assigned to the incident
SAP Solution Manager
SAP Solution Manager all versions
subcomponent, parent component, selectable, notif_create , KBA , SV-SMG-SUP , Service Desk / Incident Management , Problem
About this pageThis is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).
Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.