SAP Knowledge Base Article - Preview

2625158 - How to collect Outlook Memory Dump in Windows Vista and Windows 7

Symptom

A Dump file is a snapshot of process memory, a Dump file can be used to troubleshoot several issues including crashes, freezes, and performance problems.


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Environment

  • SAP Customer Relationship Management (CRM)
  • SAP enhancement package for SAP CRM
  • SAP enhancement package for SAP CRM, version for SAP HANA
  • Desktop Connection for SAP CRM
  • Desktop Connection for SAP CRM, enterprise edition

Product

Desktop Connection for SAP CRM all versions ; Desktop Connection for SAP CRM, enterprise edition all versions ; SAP Customer Relationship Management all versions ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions

Keywords

C:\Windows\SysWOW64, C:\Windows\SysWOW64\taskmgr.exe, OUTLOOK.EXE, Create Dump File , KBA , CRM-BF-DCN , Desktop Connection for SAP CRM , CRM-BF-DCN-CLN , Desktop Connection for SAP CRM - Client , How To

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