SAP Knowledge Base Article - Preview

2624740 - How to resolve Error 644 on a user table in SID database?

Symptom

  • In T-Code SM21 and ST22, the following error is reported:

    |17:35:08|BTC |012|000|SWOMGR | | |BY |0|> [ASE Error SQL21][SAP][ASE ODBC Driver][Adaptive Server |
    |17:35:08|BTC |012|000|SWOMGR | | |BY |0|> Enterprise]WARNING - Fatal Error 644 occurred at Feb 22 2018 |
    |17:35:08|BTC |012|000|SWOMGR | | |BY |0|> 5:35PM. Please note the error and time, and contact a user |
    |17:35:08|BTC |012|000|SWOMGR | | |BY |0|> with System Administrator (SA) authorization.
    |
    |17:35:10|BTC |012|000|SWOMGR | | |AB |0|Run-time error "DBIF_RSQL_SQL_ERROR" occurred |
    |17:35:11|BTC |012|000|SWOMGR | | |AB |1|> Short dump "180222 173510 NCYSV0041_<SID>_00 SWOMGR " created. |

  • In ASE error log, you can find the following error message:

    00:0002:00000:00142:2018/02/22 17:35:08.64 server Error: 644, Severity: 21, State: 5
    00:0002:00000:00142:2018/02/22 17:35:08.64 server Index row entry for data row id (9179684, 3) is missing from index page 9181176 of index id 3 of table 'SNAP' in database '<SID>'. Xactid is (6220910,124). Drop and re-create the index.


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Environment

  • SAP Adaptive Server Enterprise (ASE) 15.7 for Business Suite
  • SAP Adaptive Server Enterprise (ASE) 16.0 for Business Suite

Product

SAP Adaptive Server Enterprise 15.7 ; SAP Adaptive Server Enterprise 16.0

Keywords

error,644,sm21,short,dump,index , KBA , BC-DB-SYB , SAP Business Suite on Sybase ASE Database Platform , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , Problem

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