SAP Knowledge Base Article - Preview

2624575 - AR Invoice with Instalments not supported in SAP Customer Checkout

Symptom

You have created an AR Invoice with instalments.

Case A: One instalment has already been paid for. You now fetch the AR Invoice in SAP Customer Checkout and want to pay an additional instalment amount. The receipt can be posted in Customer Checkout, however it cannot be posted to Business One (Exception : DI Error: (-10) Invoice is already closed or blocked -The di call #1 did fail.)

Case B: No instalment has been paid for yet. You now fetch the AR Invoice in SAP Customer Checkout and pay an amount greater than the first instalment. The receipt can be posted in Customer Checkout and it is also posted in SAP Business One. The incoming payment in SAP Business One closes the first instalment and posts the remaining amount as payment on account.


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Environment

  • SAP Customer Checkout
  • SAP Business One

Product

SAP Customer Checkout all versions

Keywords

KBA , IS-SE-CCO , Customer Checkout , How To

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