SAP Knowledge Base Article - Preview

2623705 - How to enable automatic memory dumps generating for Outlook in Desktop Connection for SAP CRM

Symptom

This article describes the process of enabling and collecting User-Mode dumps for Outlook.

  • Starting from Windows Vista User-Mode dumps can be generated automatically when application crashes.
  • This feature is not enabled by default, enabling the feature requires administrator privileges.

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Environment

  • SAP Customer Relationship Management (CRM)
  • SAP enhancement package for SAP CRM
  • SAP enhancement package for SAP CRM, version for SAP HANA
  • Desktop Connection for SAP CRM
  • Desktop Connection for SAP CRM, enterprise edition

Product

Desktop Connection for SAP CRM all versions ; Desktop Connection for SAP CRM, enterprise edition all versions ; SAP Customer Relationship Management all versions ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions

Keywords

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Windows Error Reporting\, LocalDumps, OUTLOOK.EXE, DumpFolder, DumpCount, DumpType, dword, REG_EXPAND_SZ , KBA , CRM-BF-DCN-CLN , Desktop Connection for SAP CRM - Client , CRM-BF-DCN , Desktop Connection for SAP CRM , How To

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