2621544 - Incident Solved text type in ISV incidents | SAP Knowledge Base Article

SAP Knowledge Base Article - Preview

2621544 - Incident Solved text type in ISV incidents

Symptom

You are using the software partner scenario (independent software vendor (ISV) scenario). You open a message and you select text type Incident Solved SUIS from the UI Text AB and add some text for this text type. The text is not sent to the final customer.

Only the text entered under text type Info for Customer of Partner SU12 is shared with the final customer.


Read more...

Environment

SAP Solution Manager 7.2 ISV scenario

Product

SAP Solution Manager 7.2

Keywords

ISV, Incident Solved, SUIS, text , KBA , SV-SMG-SUP-ISV , Service Desk for Software Partner , How To

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.