2619548 - Mobile device has been incorrectly identified as a rooted or jailbroken device. | SAP Knowledge Base Article

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2619548 - Mobile device has been incorrectly identified as a rooted or jailbroken device.

Symptom

An user has installed Successfactors Android App and recieved the following message after navigating to the app " The SuccessFactors Mobile Application cannot be activated on a rooted or jailbroken device."


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Environment

SuccesFactors App Version:  5.25

Product

SAP SuccessFactors Mobile 1711

Keywords

MOB-22037, SF, EC , KBA , LOD-SF-EC-MOB , Employee Central Mobile , How To

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