SAP Knowledge Base Article - Preview

2617837 - ID and ESR not opening due to "Cannot connect to server using message server..." error

Symptom

You are unable to logon to the Process Integration (PI) Enterprise Services Repository (ESR) or Integration Builder Directory. The system is NOT High-Availability environment and you are using only one application server.

The following error/exception can be seen when trying to connect to the ESR or ID:

[...]
com.sap.aii.utilxi.misc.api.ReconnectRuntimeException: Cannot connect to server using message server: ms://<host>:<port>/P4
[...]
Caused by: java.io.IOException: Cannot get Socket. Reason:Connection timed out: connect
 at com.sap.engine.interfaces.cross.io.transport.PortManager.getRealSocket(PortManager.java:283)
 at com.sap.engine.interfaces.cross.LoadBalancerImpl.staticGetAllAccessPoints(LoadBalancerImpl.java:141)
[...]

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Environment

  • SAP Process Integration Release Independent
  • SAP NetWeaver

Product

SAP NetWeaver all versions ; SAP Process Integration all versions

Keywords

Integration Builder, Enterprise Services Repository, Process Integration 7.10, PI 7.10, Process Integration 7.11, PI 7.11, Process Integration 7.30, PI 7.30, Process Integration 7.31, PI 7.31, Process Orchestration 7.4, PI 7.4, PO 7.4, Process Orchestration 7.5, PI 7.5, PO 7.5, XI , KBA , BC-XI-IBC , Integration Builder - Configuration , Problem

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