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2617677 - SMP 3.0 SP12 PL12 Agentry Server cluster node crash or down

Symptom

  • Agentry server kicked user out
  • SMP 3.0 system hanging for one of the nodes
  • Crash when long running Complex Table Request (more than 600 seconds)
    • May or may not need to configure SMP 3.0 Cockpit Application Specific Settings Inactive Timeout value to be bigger than 600 seconds to fix crash
  • Tried patching the SMP 3.0 from SMP 3.0 SP11 to SMP 3.0 SP12 PL12

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Environment

  • Redhat Enterprise Linux Server 6.8 (Santiago)
  • SAP Mobile Platform runtime server SP12 PL12

Product

SAP Mobile Platform 3.0

Keywords

"SMP 3.0 crash","Agentry server crash","SMP3.0 Agentry Server crash","Cluster node crash Agentry","Agentry Linux server crash","SMP 3.0 Work Manager crash","Inventory Manager server crash" , KBA , MOB-ONP-AGS , SAP Mobile On Premise Agentry Server , Problem

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