2617627 - SAP Mobile Platform 3.0 Agentry slower transmit when synching - need better speed | SAP Knowledge Base Article

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2617627 - SAP Mobile Platform 3.0 Agentry slower transmit when synching - need better speed

Symptom

  • SAP Mobile Platform SDK Client (Agentry) slow transmit times
  • Using Agentry system connection = SQL-SQLSystemConnection the commit database transaction shows:

    User * is busy. Skipping keep alive message. Retry attempt in 1 second.

    Note: This message is showing on events that the transmit is slow in a database server using SQL connection. If this message is not shown then the transmit is normal without issue.
  • Issue may also show slower Complex Table synching wherein the following error may show up:

    Java exception occurred: java.net.SocketException: Connection reset by peer: socket write error
    at java.net.SocketOutputStream.socketWrite0(Native Method)

  • Due to slowness, the following error may also show up:

    ..\agentry\netmsg.cpp#280:NetMessage::respond

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Environment

  • SAP Mobile Platform 3.0 SP 11
  • SAP Mobile Platform 3.0 SDK SP13 PL01 (Agentry client 70.13.1.15)

Product

SAP Mobile Platform 3.0

Keywords

"SAP Mobile Platform Agentry client slow","Transmit slow with Agentry","Agentry transmit takes 1 second too long","SMP 3.0 Agentry backend server transmit slow","Oracle database transmit with Agentry slow","Users taking too long to transmit with Agentry","..\agentry\netmsg.cpp#280:NetMessage::respond","User * is busy. Skipping keep alive message. Retry attempt in 1 second","Java exception occurred: java.net.SocketException: Connection reset by peer: socket write error" , KBA , MOB-ONP-AGS , SAP Mobile On Premise Agentry Server , MOB-SYC-OTH , Syclo Mobility for other backend , MOB-SYC-IBM , Syclo Mobility for IBM backend , Problem

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