***Note, that applying this KBA do not solve the issue, rather helps to investigate the root cause.***
System Overview shows N/A values and grey indicators. You went through the KBA step by step:
2637838 - NWA "System Overview" shows gray lights - Best Practices for Troubleshooting
Non of the steps helped to resolve the issue. You need to investigate further the application behaviour.
Netweaver for AS Java 7.1 and higher versions
NWA, System Overview, N/A, grey logs, traces, log files, logged, application, location, configuration, JEEMONWS, browser, severity , KBA , BC-JAS-ADM-MON , Monitoring , How To
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