- Running SAP CCtr 7.0.10.x. with an implementation of the AlarmServer to a dedicated VU
- The AlarmServer log shows the following error message:
- ERR> Alarm filter: Alarm [KEEPALIVE] blocked due to mandatory alarm data missing.
- INF> HeartbeatMonitor: changing status of server XXX.XXX.XX.XX_CCTR-HAC01_KEEPALIVE to [DOWN]
SAP Contact Center 7.0
CCtr, SCC, CCI, CRM-CCI, SAP Business Communication Management 7, Contact Center, Telephony, e-mail, Chat, Communications, Alarm Server, , KBA , CRM-CCI , Contact Center Infrastructure , Problem
About this pageThis is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).
Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.