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2615510 - HTTP 500 error after split deployment

Symptom

Receive the following error message when trying to access the logon page on CMC/BI Launchpad after performing a split deployment using the command line method. Split deployment completed with no errors. (Error code 0)

HTTP Status 500 – Internal Server Error
Type Exception Report
Description The server encountered an unexpected condition that prevented it from fulfilling the request.
Exception
java.lang.NullPointerException
com.businessobjects.servletbridge.customconfig.Config.<init>(Config.java:37)
com.businessobjects.servletbridge.customconfig.ConfigReader.getConfig(ConfigReader.java:370)
com.businessobjects.pinger.TimeoutManagerFilter.getSessionState(TimeoutManagerFilter.java:216)
com.businessobjects.pinger.TimeoutManagerFilter.doFilter(TimeoutManagerFilter.java:82)

Tomcat logs contain the following error messages

WARNING [main] org.apache.catalina.startup.SetContextPropertiesRule.begin [SetContextPropertiesRule]{Context} Setting property ... to ... did not find a matching property.

SEVERE [main] org.apache.catalina.core.ApplicationContext.log StandardWrapper.Throwable
java.lang.NoClassDefFoundError: javax/xml/ws/WebServiceContext


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Environment

  • Windows Server 2016
  • SAP BusinessObjects Business Intelligence Platform 4.2
  • Apache 2.4
  • Tomcat 9
  • Java 9

Product

SAP BusinessObjects Business Intelligence platform 4.2

Keywords

http, 500, split, deployment, redeploy, wdeploy , KBA , BI-BIP-DEP , SBOP Web Application Deployment, Wdeploy , Problem

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