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2615227 - Error "Failed to extract application server data from <Application Server Name> on JMX port 8008. No Web Application HOsts were found for cluster @Server Name:6400" -BI Support Tool 2.1

Symptom

  • Error while generating Web Application Server Inspection Report using BI Platform Support Tool V 2.1
  • Error "Failed to extract application server data from <Application Server Name> on JMX port 9000. No Web Application HOsts were found for cluster @Server Name:6400"
  • Error message in BIPST log file : "javax.management.AttributeNotFoundException:  Cannot find attribute catalinaBase for StandardEngine[Catalina]

                at org.apache.tomcat.util.modeler.ManagedBean.getGetter(ManagedBean.java:531)

                at org.apache.tomcat.util.modeler.BaseModelMBean.getAttribute(BaseModelMBean.java:181)

                at com.sun.jmx.interceptor.DefaultMBeanServerInterceptor.getAttribute(DefaultMBeanServerInterceptor.java:665)

                at com.sun.jmx.mbeanserver.JmxMBeanServer.getAttribute(JmxMBeanServer.java:648)

                at javax.management.remote.rmi.RMIConnectionImpl.doOperation(RMIConnectionImpl.java:1432)

                at javax.management.remote.rmi.RMIConnectionImpl.access$300(RMIConnectionImpl.java:75)

                at javax.management.remote.rmi.RMIConnectionImpl$PrivilegedOperation.run(RMIConnectionImpl.java:1296)

                at javax.management.remote.rmi.RMIConnectionImpl.doPrivilegedOperation(RMIConnectionImpl.java:1388)

                at javax.management.remote.rmi.RMIConnectionImpl.getAttribute(RMIConnectionImpl.java:631)"


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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.X
  • Apache Tomcat7
  • BI Platform Support Tool V 2.1

Product

SAP BusinessObjects BI support tool 2.1 ; SAP BusinessObjects Business Intelligence platform 4.1

Keywords

JMX,Port, error, catalina_base, userbase, BIPST,BIST , KBA , BI-BIP-DEP , SBOP Web Application Deployment, Wdeploy , Problem

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