SAP Knowledge Base Article - Preview

2614887 - Crystal Reports prompts for database logon in Universe-based report


  • When creating or editing a Crystal Report document, the user is prompted for logon credential for the underlying database
  • The same issue does not occur when creating or editing a Web Intelligence document
  • The same issue does not occur for Administrators -- temporarily adding the affected user to the Administrators group, within BI, prevents this issue



  • SAP Business Intelligence Platform 4.x
  • SAP Crystal Reports / Crystal Reports for Enterprise (all versions)


SAP BusinessObjects Business Intelligence platform 4.2 ; SAP CRYSTAL REPORTS 2020 ; SAP Crystal Reports 2001 V1 ; SAP Crystal Reports 2011 ; SAP Crystal Reports 2013 ; SAP Crystal Reports 2016


4.0 4.1 4.2 2008 2011 2013 2016 cr4e , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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