2613985 - When Creating Follow-Up for Appointments the Sales Order option is Unavailable in the ByD Mobile App | SAP Knowledge Base Article

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2613985 - When Creating Follow-Up for Appointments the Sales Order option is Unavailable in the ByD Mobile App

Symptom

You are using the SAP Business ByDesign Mobile App on a mobile device and want to create a Follow-Up item for an Appointment.

When clicking the Follow-Up icon the Sales Order option is missing. You are also unable to create a Follow-Up directly from an existing Sales Quote.


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Environment

SAP Business ByDesign Mobile App

Product

SAP Business ByDesign mobile all versions

Keywords

byd, mobile app, sales order, follow-up, sales quote, activities , KBA , mobile , sales order , sales quote , application , follow-up , byd , activities , AP-SLO-SO , Sales Order , Problem

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