SAP Knowledge Base Article - Preview

2613737 - Multiple emails to one Business Partner with only one PPF action - Solution Manager

Symptom

  • In Solution Manager ITSM, an IT Team member receives multiple emails, generated from a single team determination PPF action
  • Send mail to all members of Support Team

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Environment

SAP Solution Manager

Product

SAP Solution Manager all versions

Keywords

SMIN_STD_FIND_TEAM_SEND_EMAIL, ZMIN_STD_FIND_TEAM_SEND_EMAIL, more, more than one, mail forms method , KBA , SV-SMG-SUP , Service Desk / Incident Management , Problem

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