2613665 - "Error while retrieving data" message in Resource Monitoring | SAP Knowledge Base Article

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2613665 - "Error while retrieving data" message in Resource Monitoring


  • When accessing the Resource Monitoring page on NWA, you get the following message:

Error while retrieving data. Before using Session Management Administrator: Check whether sap.com/objectanalyzing service is started. Check whether tc/je/trace/app application is started.


  • The application and service mentioned in the message are started.
  • In the defaultTrace files, you can find the following exceptions:
com.sap.engine.services.jmx.exception.MBeanServerClusterException: Exception during invocation of remote MBeanServer method, target node: XXXXXX
Caused by: java.io.NotSerializableException: com.sap.itsam.session.management.model.SAP_ITSAMJavaEESessionData
java.lang.IndexOutOfBoundsException: Node(FloorPlan.EmbeddedApplicationInst/SessionMngt.AggregatedSessions, class="com".sap.tc.lm.itsam.ui.session.mngt.sessionmngt.wdp.IPublicSessionMngt$IAggregatedSessionsNode): index out of bounds: index=0, size=0



SAP NetWeaver Application Server Java


SAP NetWeaver Application Server for Java all versions


KBA , BC-JAS-ADM-MON , Monitoring , Problem

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