SAP Knowledge Base Article - Preview

2613665 - "Error while retrieving data" message in Resource Monitoring

Symptom

  • When accessing the Resource Monitoring page on NWA, you get the following message:

Error while retrieving data. Before using Session Management Administrator: Check whether sap.com/objectanalyzing service is started. Check whether tc/je/trace/app application is started.

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  • The application and service mentioned in the message are started.
  • In the defaultTrace files, you can find the following exceptions:
[EXCEPTION]
com.sap.engine.services.jmx.exception.MBeanServerClusterException: Exception during invocation of remote MBeanServer method, target node: XXXXXX
Caused by: java.io.NotSerializableException: com.sap.itsam.session.management.model.SAP_ITSAMJavaEESessionData
[EXCEPTION]
java.lang.IndexOutOfBoundsException: Node(FloorPlan.EmbeddedApplicationInst/SessionMngt.AggregatedSessions, class="com".sap.tc.lm.itsam.ui.session.mngt.sessionmngt.wdp.IPublicSessionMngt$IAggregatedSessionsNode): index out of bounds: index=0, size=0

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Environment

SAP NetWeaver Application Server Java

Product

SAP NetWeaver Application Server for Java all versions

Keywords

KBA , BC-JAS-ADM-MON , Monitoring , Problem

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