2613399 - Synchronization groups are randomly failing to sync - SMP MBO | SAP Knowledge Base Article

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2613399 - Synchronization groups are randomly failing to sync - SMP MBO

Symptom

Synchronization groups are randomly failing to sync, with the following error messages:

ERROR DataServices Thread-xxx [com.sybase.vader.da.jdbc.JdbcDSExceptionBuilder] ... com.sybase.vader.da.jdbc.JdbcDSExceptionBuilder.newDSException:35 - Building DSException with supCode = 412 and sql state = 23000
ERROR Mobilink Thread-xxx [com.sybase.ml.sup.Logger] [-10279] Connection was dropped due to lack of network activity
SQL statement took longer than 5000 MS ([<5000 MS): UPDATE DEVICE_CONNECTIONS SET IS_CONNECTED = 1,COMPUTER_NAME = '<ComputerName>' WHERE USER_DEVICE_ID = <DeviceID> AND CONNECTION_NAME = 'S2D'


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Environment

  • SAP Mobile Platform (SMP) 3.0 MBO Runtime
  • SAP Mobile Platform (SMP) 2.3

Product

SAP Mobile Platform 2.3 ; SAP Mobile Platform 3.0

Keywords

CDB, smp, sup, mbo, newDSException:35, Building DSException with supCode=412, sql state=23000, clean-up, performance, scheduled, task, job, , KBA , MOB-ONP-MBO , SAP Mobile On Premise MBO Synchronization , Problem

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