SAP Knowledge Base Article - Preview

2613015 - Support Components and Responsibilities for SAP Hybris Support [Which component to raise an incident in]

Symptom

  • It is required to open an incident with SAP Support regarding a problem occurs on SAP Hybris product in the SAP Support Launchpad.
  • It is not known in which component the incident should be opened in.

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Environment

  • SAP Hybris Commerce

Product

SAP Hybris Commerce 1808 ; SAP Hybris Commerce 6.0 ; SAP Hybris Commerce 6.1 ; SAP Hybris Commerce 6.2 ; SAP Hybris Commerce 6.3 ; SAP Hybris Commerce 6.4 ; SAP Hybris Commerce 6.5 ; SAP Hybris Commerce 6.6 ; SAP Hybris Commerce 6.7 ; SAP hybris Commerce 5.0.3 ; SAP hybris Commerce 5.0.4 ; SAP hybris Commerce 5.7 ; SAP hybris Commerce Suite 5.2 ; SAP hybris Commerce Suite 5.3 ; SAP hybris Commerce Suite 5.4 ; SAP hybris Commerce Suite 5.5 ; SAP hybris Commerce Suite 5.5-1 ; SAP hybris Commerce Suite 5.6 ; hybris Commerce Suite 4.4 ; hybris Commerce Suite 4.5 ; hybris Commerce Suite 4.6 ; hybris Commerce Suite 4.7 ; hybris Commerce Suite 4.8 ; hybris Commerce Suite 5.0 ; hybris Commerce Suite 5.1 ; hybris Commerce Suite 5.1.1

Keywords

hybris, component , KBA , CEC-COM-CPS , Commerce Platform & Suite (SAP Commerce) , How To

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