2612278 - Dialpad: Searching Agents with dynamic ToolBar | SAP Knowledge Base Article

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2612278 - Dialpad: Searching Agents with dynamic ToolBar

Symptom

Agent cannot be found when searching at dialpad


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Environment

  • SAP Customer Relationship Management 7.0 and higher
  • SAP enhancement package for SAP Customer Relationship Management
  • SAP enhancement package for SAP CRM, version for SAP HANA

Product

SAP Contact Center, on-premise edition all versions ; SAP Customer Relationship Management 7.0 ; SAP HANA 1.0, platform edition ; SAP enhancement package for SAP CRM all versions

Keywords

dialpad jquery dynamic toolbar search agent , KBA , CRM-IC-CHA-TEL , Telephony Integration , CRM-IC-FRW , Framework , Problem

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