2611461 - EC Service Center (Ask HR) -Error: Something went wrong! Please contact your system administrator | SAP Knowledge Base Article

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2611461 - EC Service Center (Ask HR) -Error: Something went wrong! Please contact your system administrator

Symptom

When ticket statuses are changed, an error occurs "Something went wrong! Please contact your system administrator"

Error_ECSC.jpg

Example:

An Agent changes the status of the incident to complete then employee gets an option to reject or confirm the incident.

  1. When an employee rejects the solution provided there is an error.
  2. When an employee confirms the incident then nothing happens the system is still asking again to reject or confirm the incident.

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Environment

Employee Central

Employee Central Service Center (new UI)

Keywords

EC, employee central Service Center, Ask HR, c4c, hci, integration, crm, , KBA , LOD-SF-EC-SRV , EC Service Center , Problem

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