SAP Knowledge Base Article - Preview

2611272 - Error when opening Lumira Document in the BI Mobile app

Symptom

  • Issue only occurs for Lumira documents, WebI reports work fine.
  • Following error messages in the mobile logs when reproducing the issue.
    • HTTP Status Code: 404, Description: Your request is invalid; verify the connection details or contact your administrator (MOB 06009) (HTTP 404)
    • HTTP Status 404 – Not Found</h1><hr class="line" /><p><b>Type</b> Status Report</p><p><b>Message</b> /MobileBIService/lumx</p><p><b>Description</b> The origin server did not find a current representation for the target resource or is not willing to disclose that one exists.
  • Lumira service not created in the SIA.

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Environment

  • Windows Server
  • SAP BusinessObjects Business Intelligence Platform 4.x
  • SAP BusinessObjects Lumira Server 2.x
  • SAP BusinessObjects Mobile for iOS 6.7.6

Product

SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2 ; SAP Lumira, server edition 2.0 ; SAP Lumira, server edition 2.1

Keywords

BI, Mobile, Lumira, cannot, open, view , KBA , MOB-APP-BI-IOS , BI Mobile on iPad/iPhone , Problem

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