You use Solution Manager ITSM with External Service Desk configuration. When you click synchronize action you get SOLMAN_ITC 048 - Container not specified error.
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SAP Solution Manager 7.2
ZMIV_VAR_SP_SYNC_THIRD, SMIV_VAR_SP_SYNC_THIRD, PASS_ICT_SYNC_TO_THIRD, SOLMAN_ITC, greyout, Container, PPF Framework , KBA , SV-SMG-SUP-IFA , Interface to External Service Desk Application , SV-SMG-SUP , Service Desk / Incident Management , How To
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