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2610358 - Work processes are not starting, showing status WP_NEW

Symptom

You see that work processes are not correctly starting (status WP_NEW).
This causes application server to remain on YELLOW status, as can be confirmed with command:

>>sapcontrol -nr $$ -function GetProcessList
 name, description, dispstatus, textstatus, starttime, elapsedtime, pid
 disp+work.EXE, Dispatcher, YELLOW, Request handling without progress, <timestamp>, PID
 igswd.EXE, IGS Watchdog, GREEN, Running, <timestamp>, PID
 gwrd, Gateway, GREEN, Running, <timestamp>, PID
 icman, ICM, GREEN, Running, <timestamp>, PID

The Dispatcher trace file (dev_disp) will show:
 DpUpdateStatusFileWith: state=YELLOW, reason=Request handling without progress
 *** WARNING => DpRequestProcessingCheck: potential request processing problem detected (1. check) [dpxxwp.c     4673]
 *** WARNING => DpRequestProcessingCheck: potential request processing problem detected (2. check) [dpxxwp.c     4673]
 […]

If this situation happens while application server is starting, dispatcher trace file will show:
 DpUpdateStatusFileWith: state=YELLOW, reason=Server in state STARTING
 *** WARNING => DpRequestProcessingCheck: potential request processing problem detected (1. check) [dpxxwp.c     4673]

 […]


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Environment

SAP NetWeaver

Product

SAP NetWeaver all versions

Keywords

Request handling without progress, semaphore 10, WP_NEW, semaphore , KBA , BC-CST-STS , Startup Service , BC-DB-DBI , DB Independent Database Interface , Problem

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