SAP Knowledge Base Article - Preview

2609891 - error 'Failed to do download platform configuration' is generated when logging into BPC Web

Symptom

When the user opens BPC URL and enters the credentials to login, the user gets the error message "Failed to download platform configuration".


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Environment

SAP Business Planning and Consolidation 10.0 (BPC), version for SAP NetWeaver

Product

SAP Business Planning and Consolidation 10.0, version for SAP NetWeaver

Keywords

blank screen , bpc web url,  bpc webpage , clicking activities, audit, and bpf  , com_sap_bpc_web_client  , com_sap_poa_sbc_bpf  , fcp registry  , http 404  , http 500 internal error , icf services , logon hang  , nw web admin page url address  , performance  , sap/epm_bpc/web  , security , troubleshooting  , web logon  , web service , KBA , EPM-BPC-NW , NetWeaver Version , Problem

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