SAP Knowledge Base Article - Preview

2609581 - Assigned S user and RFC user of destination are incompatible for channel SHBSOLLMDBGEN

Symptom

If you use the manual "Upload to SAP Support Portal", you will receive the error message: Assigned S user and RFC user of destination are incompatible for channel SHBSOLLMDBGEN.

Upload_error.jpg

In the SMBI_TRACE the error "AUTHORIZATION ERROR: User mismatch" is visible in response file for application SEND_PAYLOAD.

The upload to the Service Marketplace and Maintenance Planner still works in the conventional way (channel SERVICECONNECTIONS).


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Environment

Solution Manager 7.2 SP05 and higher

Product

SAP Solution Manager 7.2

Keywords

KBA , SV-SMG-LDB , Landscape Management Database (LMDB) , SV-SMG-SVC , Administration of Service Connections with Solution Manager , Problem

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