2609271 - CIM_ERR_FAILED: Missing key value for class SAP_SoftwareComponent | SAP Knowledge Base Article

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2609271 - CIM_ERR_FAILED: Missing key value for class SAP_SoftwareComponent

Symptom

System Landscape Directory (SLD) is failing to update the content due to the error below (extracted from SLD Support Info file - SAP Note 1235043):

sld.log
<date> <time> [SLD Data Supplier Processing] ERROR com.sap.lcr.sagent.genericbuilder.GenericBuilderImpl: Error while processing supplied data: CIM_ERR_FAILED: Missing key value for class SAP_SoftwareComponent.

SupplierType: J2EEInstanceKernel (sap.com) 1.0
KeyElement: /sld/active:SAP_J2EEEngineInstance.CreationClassName="SAP_J2EEEngineInstance",Name="<SID>.InstanceID.<NN>.SystemHome.hostname"
DataGroup: SAP_InstalledSoftwareComponentTypeGroup2
Thrown:
com.sap.sld.api.wbem.exception.CIMException: CIM_ERR_FAILED: Missing key value for class SAP_SoftwareComponent

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Environment

  • SAP System based on SAP NetWeaver JAVA;
  • System Landscape Directory (SLD);
  • Database Independent;
  • Operating System Independent.

Product

SAP NetWeaver 7.1 ; SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP NetWeaver 7.5 ; SAP enhancement package 1 for SAP NetWeaver 7.3

Keywords

Information, Missing, sapstartsrv, XML , KBA , BC-CCM-SLD-REG , SLD registration utility sldreg[.exe] , BC-CCM-SLD , System Landscape Directory / Component Repository , BC-CST-STS , Startup Service , Problem

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