SAP Knowledge Base Article - Preview

2609261 - SAP Marketing Cloud - Interaction Contact and Marketing Permission Data Upload

Symptom

The import of Interaction Contacts using OData Service CUAN_IMPORT_SRV is rejected due to an error related to wrong format of the <EmailAddress>, <PhoneNumber> or <MobilePhoneNumber> property for one contact in the payload.

The import monitor shows the following error:

import monitor


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Environment

SAP Marketing Cloud Edition

Product

SAP S/4HANA Cloud 1802 ; SAP S/4HANA Cloud 1805 ; SAP S/4HANA Cloud 1808 ; SAP S/4HANA Cloud 1811 ; SAP S/4HANA Cloud 1902

Keywords

Interaction Contact; Marketing Permissions; Permission Marketing; Email Validation Checks; Invalid Format; CUAN_IMPORT_SRV; ID '&1' of marketing permission is not accepted; entry &2 is rejected
'&1' of imported entry &2 has invalid format; email address is ignored
'&1' of imported entry &2 has invalid format; phone number is ignored
'&1' of imported entry &2 has invalid format; mobile number is ignored
'&1' of imported entry &2 has invalid format; fax number is ignored Kontakte; Interaktionskontakte; E-Mail-Gültigkeitsprüfungen; Marketing Einwilligungen; ID "&1" der Marketing-Einwilligung nicht akzeptiert; Eintrag &2 abgelehnt
"&1" des imp. Eintrags &2 hat ungültiges Format; E-Mail-Adresse ignoriert
"&1" des imp. Eintrags &2 hat ungültiges Format; Telefonnr. ignoriert
"&1" des imp. Eintrags &2 hat ungültiges Format; Mobilnummer ignoriert
"&1" des import. Eintrags &2 hat ungültiges Format; Faxnummer ignoriert , KBA , CEC-MKT-DM-IC , Interaction Contact , CEC-MKT-DM-PER , Marketing permissions , How To

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