SAP Knowledge Base Article - Preview

2607874 - How to make Incident numbers visible in IT Service Management reporting in SolMan 7.1

Symptom

You are using the BW reporting from the IT Service Management scenario of the Solution Manager web UI (Transaction code SM_CRM), but you cannot see the individual Incident numbers that are reported on.


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Environment

SAP Solution Manager 7.1

Product

SAP Solution Manager 7.1

Keywords

SOLMAN, BW Reporting messages , KBA , SV-SMG-SUP , Service Desk / Incident Management , How To

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