You are using the BW reporting from the IT Service Management scenario of the Solution Manager web UI (Transaction code SM_CRM), but you cannot see the individual Incident numbers that are reported on.
SAP Solution Manager 7.1
SOLMAN, BW Reporting messages , KBA , SV-SMG-SUP , Service Desk / Incident Management , How To
About this pageThis is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).
Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.