SAP Knowledge Base Article - Preview

2607729 - How to create a SuccessFactors incident - SAP ONE Support Launchpad

Symptom

  • How to create an incident for SuccessFactors
  • How to submit a SuccessFactors ticket
  • Report an incident for SuccessFactors
  • What details would be best to include in an SuccessFactors Ticket?

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Environment

Product

SAP ERP 6.0 ; SAP SuccessFactors Employee Central Payroll, third-party data integration tool all versions ; SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors Employee Central integration to SAP Business Suite all versions ; SAP SuccessFactors HCM Suite all versions ; SAP SuccessFactors HCM Suite, integration for SAP ERP all versions ; SAP SuccessFactors Mobile all versions ; SAP SuccessFactors Performance & Goals all versions ; SAP SuccessFactors Succession & Development all versions

Keywords

SFSF , message , ticket , smp , HybridChecksSet ,  OnPremFlag , CloudFlag , missing cloud authorization , missing basic cloud authorization , authorization needed for successfactors , basic cloud authorization , cloudauth , displayclouddata , ODCPITSF , , KBA , XX-SER-SAPSMP-LAUNCH , SAP Support Portal Launchpad , LOD-SF-EC , Employee Central , LOD-SF-PLT , Foundational Capabilities & Tools , XX-SER-SAPSMP-SUP , SAP Support Portal - Support Applications , LOD-SF-COM , Community, Portal & Related , XX-SER-SAPSMP-IBX , SAP Support Portal - Service Channel (Inbox) , LOD-SF-EP , Employee Profile , How To

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