SAP Knowledge Base Article - Preview

2607697 - Personalization of Tickets not Working as Expected

Symptom

In the General Settings of your event you set Personalise tickets; ticket user must be recorded to 'Yes', but even after personalising tickets in the shopping cart the system throws the following error message: "You have not yet personalized tickets that need to be personalized."


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Environment

SAP Event Ticketing

Product

SAP Event Ticketing, cloud edition all versions

Keywords

IS-SE-ET, Kaufberechtigungen, Personalisierung, nachträglich, subsequent, matrix, Personalisierungspflicht, später, Kundendatensatz zuordnen, Sie haben Tickets, die eine Personalisierung benötigen, noch nicht personalisiert, , KBA , IS-SE-ET , SAP Event Ticketing , Problem

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