2606619 - Reset Password notification URL is redirecting user to login page instead of the reset password page | SAP Knowledge Base Article

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2606619 - Reset Password notification URL is redirecting user to login page instead of the reset password page

Symptom

User was able to receive the Reset Password Support Notification email. However, while clicking the URL specified in the email in order to reset the password, the URL redirects the user to the login page instead of the page for resetting password.


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Environment

SAP SuccessFactors Bizx/Platform

Product

SAP SuccessFactors HCM Core 1711 ; SAP SuccessFactors platform all versions

Keywords

reset password, Reset Password Support Notification, reset password redirects to login page, reset password not working, forgot password, password reset url, , KBA , LOD-SF-PLT-NOT , Email Notifications , LOD-SF-PLT-PWD , Password Policy/ Reset Password , Problem

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