2604834 - Shutdown of ASE hangs - SAP ASE for Business Suite | SAP Knowledge Base Article

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2604834 - Shutdown of ASE hangs - SAP ASE for Business Suite

Symptom

Shutdown ASE in command line (ISQL) or through the Windows service hangs.

In the Event viewer of Windows you could see the following message:
Error 1053: The service did not respond to the start or control request in a timely fashion

In the ASE error log you could see the following message:
00:0002:00000:00023:2018/01/21 11:56:03.62 kernel  Job Scheduler Task state set to stop
00:0003:00000:00034:2018/01/21 11:56:03.64 kernel  found active spid 33.
00:0004:00000:00034:2018/01/21 11:56:13.59 kernel  found active spid 33.
00:0004:00000:00034:2018/01/21 11:56:23.65 kernel  found active spid 33.
...
A SHUTDOWN command is already in progress. Please log off.


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Environment

SAP Adaptive Server Enterprise (ASE) 16.0.2 PL03 for Business Suite

Windows Server Platform

Product

SAP NetWeaver 7.5

Keywords

Shutdown, Hang, stuck, in progress, audit, ASE. SYBASE, 1053 , KBA , BC-DB-SYB , SAP Business Suite on Sybase ASE Database Platform , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , Problem

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