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2604697 - Garbage Collection information missing for SAP Netweaver 7.0

Symptom

The Garbage Collection metrics are missing in the EWA or in tab Java Memory Usage of the workload analysis application for a SAP Netweaver 7.0.

In the IntroscopeAgent.<SID>_JC<instance>_server<X>.log you see the following warning:

[WARN] [IntroscopeAgent.SapJVM4PlatformMBeanPoller] problem launching SAPJVM4PlatformMBeanPoller (only supported starting with SAPJVM 4.1.044)

In the EWA, the following message is raised:

In the Introscope Webview/Workstation, the VM node is missing under the 'SAP Netweaver' process:


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Environment

  • SAP Solution Manager 7.2
  • SAP Netweaver 7.0 running with SAPJVM 4.1, patch level < 044.

Product

SAP NetWeaver 7.0

Keywords

KBA , SV-SMG-DIA-WLY-BCA , Byte Code Agent Setup , XX-PART-WILY , Introscope by CA Technologies , Problem

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