When opening the CRM Web UI with an Interaction Center business role, the browser keeps loading.
The page shows 'Starting SAP CRM':
Or shows 'Starting':
- If the hanging is long enough and reaches some timeout parameter, timeout page might occur:
- Non-IC business roles are loaded properly and quickly.
- SAP Customer Relationship Management 7.0 and higher
- SAP enhancement package for SAP Customer Relationship Management
- SAP enhancement package for SAP CRM, version for SAP HANA
RFC_PING, CL_CRM_ERP_IL, CLASS_CONSTRUCTOR, ERP_SALES_ORDER, crm_ui_frame, BSPWDApplication.do, CL_CRM_UI_FRAME_APP_CONTROLLER, DO_INIT , KBA , CRM-IC-FRW , Framework , Problem
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