SAP Knowledge Base Article - Preview

2603490 - CRM document has I1030 but no error displayed on UI

Symptom

There is no error displayed in CRM document that contains system status I1030 (Contains Error). Further process of the document gets stuck by I1030. It is incorrect as an error is expected to be displayed in the document, noting that I1030 is set only when an error is raised.

Specifically,

  • Symptom 1: the error is raised and displayed when the document is created and saved from scratch. Open the document days later and there is no error anymore though I1030 is still set to it.
  • Symptom 2: Create and save a new document from scratch and I1030 is immediately set to it.

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Environment

  • SAP Customer Relationship Management 7.0 and higher
  • SAP enhancement package for SAP Customer Relationship Management
  • SAP enhancement package for SAP CRM, version for SAP HANA

Product

SAP Customer Relationship Management 7.0 ; SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions

Keywords

CRM_JEST, SLG2, SBAL_DELETE, BALHDR, BALDAT , KBA , CRM-BTX-BF-AL , Application Log , CRM-BTX , Business Transactions , Problem

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