SAP Knowledge Base Article - Preview

2602315 - After an upgrade tiles are missing from the Fiori Launchpad home


After an upgrade of a component or update of SAPUI5 the Fiori Launchpad for one or more users:

  • Displays tiles with "Cannot load tile" 
  • Empty groups
  • Console displays the error "Resource Chip not found"
  • Console displays the error "Failed to load tile" for a catalog that does not exist



  • SAP Fiori Launchpad
  • SAPUI5
  • S/4HANA 1511
  • S/4HANA 1610
  • SAP Netweaver 7.4
  • SAP Netweaver 7.5
  • SAP ERP 6.0


SAP ERP 6.0 ; SAP Fiori front-end server 4.0 ; SAP NetWeaver 7.4 ; SAP NetWeaver 7.5 ; SAP S/4HANA 1610 ; SAP S/4HANA, on-premise edition 1511 ; SAPUI5 1.0


empty, not working, broken, not all, only user, HTTP 404 , KBA , CA-UI2-INT-BE , Please use CA-FLP-ABA , Problem

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