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2601685 - Cannot load Lightspeed User-Agent configuration

Symptom

Access to the SAP Application Server Java standard applications like Useradmin, Netweaver Administrator fails and the below error is logged in the trace files (default traces).

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500 Internal Server Error is returned for HTTP request [https://<server hostname>:<port>/webdynpro/resources/sap.com/tc~sec~ume~wd~umeadmin/UmeAdminApp]: component [forwardServlet],
CSN component[BC-WD-UR],
problem categorization [],
internal categorization [-892493274].
[EXCEPTION]
com.sap.tc.useragent.UserAgentServiceException: Cannot load Lightspeed User-Agent configuration
Caused by: com.sap.tc.useragent.UserAgentServiceException: Error occurs in file null at line 167, column 13
Caused by: com.sap.tc.useragent.UserAgentServiceException: No CONTENT expected in <Rule>
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Environment

  • Release Independent
  • SAP NetWeaver

Product

SAP Composition Environment all versions ; SAP NetWeaver Application Server for Java all versions ; SAP NetWeaver all versions ; SAP Process Integration all versions ; SAP Solution Manager 7.2 ; SAP Solution Manager all versions

Keywords

PORTAL BASIS, FIORI LAUNCHPAD PORTAL AJAXRUNTIME SAP Production ABAP R/3 ERP SRM CRM ERP PPM SEM APO XI PI PORTAL Test development QA ClassLoader intertwined dependencies 1794179 1715441 1974464 500 Internal Server Error CSN component BC-WD-UR AJAX-RUNTIME AJAX-RUNTIME intertwined 1974464 FORCE 1715441 2462712 , KBA , BC-WD-UR , Unified Rendering , BC-WD-JAV , Web Dynpro Java , BC-JAS-DPL , Deployment , Problem

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