SAP Knowledge Base Article - Preview

2599503 - How to use PSR.exe to capture a step by step reproduction of an issue

Symptom

To assist in troubleshooting an issue further, SAP product support has asked you to provide step by step screenshots of the issue you are faced with within your system using the problem steps recorder(PSR) software native to the windows operating system


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Environment

  • Windows 7
  • Windows 8
  • Windows 10
  • Windows Server 2008
  • Windows Server 2008 R2
  • Windows Server 2012

Keywords

Problem Steps Recorder, PSR.exe, windows,step by step, screenshots, troubleshooting , KBA , LOD-SF-LMS , SuccessFactors Learning , How To

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