2598194 - SystemConfigurationIView load failed | SAP Knowledge Base Article

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2598194 - SystemConfigurationIView load failed

Symptom

After attempting do access or preview the a System Configuration iView, an exception occurs:

  !  Portal runtime error

An exception occurred while processing your request. Send the exception ID to your portal administrator.

Exception ID 07:38_02/02/18_0024_25710150

See log file for details about this exception

or the error below is trown:

  !  Page not found. Refresh the page or try again later. If the problem persists, contact your Portal administrator for assistance.

 

When checking the defaultTrace file, the following entries can be seen:

[PortalAppBroker.getPortalComponent () failed com.sap.portal.navigation.flp.configurations.SystemConfigurationIView
[EXCEPTION]
com.sap.portal.prt.om.ObjectNotAvailableException: Object: [com.sap.portal.navigation.flp.configurations.SystemConfigurationIView] load failed
 at com.sap.portal.prt.om.ObjectsManager.createObejctHandle(ObjectsManager.java:246)
 at com.sap.portal.prt.om.ObjectsManager.getObjectHandle(ObjectsManager.java:147)
 at com.sap.portal.prt.broker.PortalAppBroker.getPortalComponent(PortalAppBroker.java:373)
 at com.sap.portal.prt.component.PortalComponentContext.getPortalComponentApp(PortalComponentContext.java:116)
 at com.sap.portal.prt.component.PortalComponentContext.init(PortalComponentContext.java:271)
 (...)

Caused by: com.sap.portal.prt.broker.PortalComponentInstantiationException: Could not instantiate implementation class com.sap.portal.navigation.flp.configurations.SystemConfigurationIView of Portal Component com.sap.portal.navigation.flp.configurations.SystemConfigurationIView because: Could not find implementation class
 at com.sap.portal.prt.broker.PortalComponentItem.getInstanceInternal(PortalComponentItem.java:457)
 at com.sap.portal.prt.broker.PortalComponentItem.getComponentInstance(PortalComponentItem.java:191)
 (...)

Caused by: java.lang.ClassNotFoundException: com.sap.portal.navigation.flp.configurations.SystemConfigurationIView
------------------------- Loader Info -------------------------
ClassLoader name: [WCE_PRIVATE_CL_sap.com/com.sap.portal.navigation.flp.configurations]
Loader hash code: 254afe71
 Living status: alive
 Direct parent loaders:
   [sap.com/com.sap.portal.navigation.flp.configurations]
 Resources:
   /usr/sap/DHP/J01/j2ee/cluster/apps/sap.com/com.sap.portal.navigation.flp.configurations/servlet_jsp/com.sap.portal.navigation.flp.configurations/work/jar
   /usr/sap/DHP/J01/j2ee/cluster/apps/sap.com/com.sap.portal.navigation.flp.configurations/servlet_jsp/com.sap.portal.navigation.flp.configurations/work/web
   /usr/sap/DHP/J01/j2ee/cluster/apps/sap.com/com.sap.portal.navigation.flp.configurations/servlet_jsp/com.sap.portal.navigation.flp.configurations/work
---------------------------------------------------------------
 at com.sap.engine.boot.loader.MultiParentClassLoader.loadClass(MultiParentClassLoader.java:280)
 at com.sap.engine.boot.loader.MultiParentClassLoader.loadClass(MultiParentClassLoader.java:249)
 at java.lang.Class.forName0(Native Method)
 at java.lang.Class.forNameFW(Class.java:357)
 at java.lang.Class.forName(Class.java:350)
 at com.sap.portal.prt.broker.PortalComponentItem.getInstanceInternal(PortalComponentItem.java:439)
 ... 70 more


Read more...

Environment

  • NetWeaver Application Server Java
  • Enterprise Portal

Product

SAP NetWeaver 7.5

Keywords

App Finder, FFP, Fiori, runtime, exception, exception ID, User Menu, , KBA , EP-PIN-NAV-FFP , Fiori Framework Page , EP-PIN-AI , Application Integration , EP-PIN-PRT , Portal Runtime , Problem

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