2598136 - Installation of SAP HANA Live is spinning and hangs for a long time | SAP Knowledge Base Article

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2598136 - Installation of SAP HANA Live is spinning and hangs for a long time

Symptom

When trying to install SAP HANA Live using SAP HANA ANALYTICS FOR ERP 1.0, it runs for a long time and somtimes hangs.

Checking the xsengine.trc file or the xsengine_alert.trc the following can be seen:

e xsa:sap.hana.xs. sap.hana.xs.lm.xsts.import:ImportDUService.xsjslib(00125) :
Stack Trace:
UserReportableException@/sap/hana/xs/lm/xsts/utils.xsjslib:42
@/sap/hana/xs/lm/xsts/import/ImportDUService.xsjslib:31
@/sap/hana/xs/lm/sl/process/InstallationProcessSteps.xsjslib:2
XSScriptExecution@/sap/hana/xs/lm/pe/logic/lib/task.xsjslib:1439
Task/this.execute@/sap/hana/xs/lm/pe/logic/lib/task.xsjslib:1769
executeInternal@/sap/hana/xs/lm/pe/logic/lib/process.xsjslib:686
Process/this.execute@/sap/hana/xs/lm/pe/logic/lib/process.xsjslib:822
Engine/this.executeProcess@/sap/hana/xs/lm/pe/logic/lib/engine.xsjslib:100
asyncStart@/sap/hana/xs/lm/xsts/PE_AsyncService.xsjs:45
e xsa:sap.hana.xs. SandBox.cpp(01489) : The execution of the script has exceeded the maximum request runtime.
e XSRequestHandler RequestHandler.cpp(00874) : Can't serialize response 500
e XSFollowUpJob XSFollowUpJob.cpp(00082) : Execution of function: "asyncStart" failed with error: The execution of the function has exceeded the maximum request runtime.


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Environment

SAP HANA 1.0 and above

SAP HANA ANALYTICS FOR ERP 1.0

Product

SAP HANA Live for SAP CRM and SAP ERP cross-analytics all versions ; SAP HANA, enterprise edition all versions

Keywords

runtime, hdbalm, hanging , KBA , HAN-LM-APP , SAP HANA Application Lifecycle Management , HAN-DB , SAP HANA Database , Problem

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