2597524 - Reference date for Campaign and Segmentation mismatch | SAP Knowledge Base Article

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2597524 - Reference date for Campaign and Segmentation mismatch


  • Reference dates for Campaign Runs, Segmentation Modeling and Target Group Snapshots are different according to your location.
  • Example: Create a segmentation with date selection from January 1st to January 31st, and interaction type as EMAIL_OUTBOUND. However, the result also contains interactions from December 31st if you are located in North America.



  • SAP Hybris Marketing On-Premise
  • SAP Hybris Marketing Cloud Edition


SAP Hybris Marketing 1.2 ; SAP Hybris Marketing 1709 ; SAP S/4HANA Cloud 1702 ; SAP S/4HANA Cloud 1705 ; SAP S/4HANA Cloud 1708 ; SAP S/4HANA Cloud 1711 ; SAP S/4HANA Cloud 1802 ; SAP hybris Marketing 1.1


Reference Date, Segmentation Profile, Time Zone, Segmentation Configuration , KBA , CEC-MKT-SEG , Segmentation , Problem

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