2597478 - Investigating BPM problems - Guided Answers | SAP Knowledge Base Article

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2597478 - Investigating BPM problems - Guided Answers


The following Guided Answers decision tree will assist you with resolving problems with Business Process Management (BPM).

Problems investigated in this decision tree are:

  • BPM Archiving (Performance Issue)
    • Documentation for Archiving
    • Performance Issue
    • Data Base Growing 
    • Refresh of Completed Items
  • UWL for BPM (BPMUWLConnector)
    • UWL and BPM connectors maintenance
  • BPM Runtime (Processes and Tasks)
    • Processes Stuck (BPM Actions)
    • Intermediate Message Event Fails
    • BPM applications cannot be started
  • Process Modeling (NWDS/NWDI)
    • NW Java System and NWDS Versions
    • NWDS Version
    • Most Important KBA's

The below referred decision tree will help you to identify the cause of the problem.



  • SAP NetWeaver Business Process Management (BPM)
  • SAP NetWeaver Application Server Java


SAP NetWeaver 7.4 ; SAP NetWeaver 7.5 ; SAP enhancement package 1 for SAP NetWeaver 7.3


 bpm, process and tasks, business process management, bpem, archiving, glx, guided answers  , KBA , BC-BMT-BPM-SRV , Process Server , Problem

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