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2596301 - Loading IVR errors out with limit imposed restrictions

Symptom

  • Custom IVR errors out with  limit imposed restrictions
  • CEM logs writes the following errors while loading:
    • ERR> <class 'PythonHelperLib.SQLException'> : SQLExecute failed (/37000/[Microsoft][ODBC SQL Server Driver][SQL Server]Length of LOB data (73605) to be replicated exceeds configured maximum 65536
    • A configured value of -1 indicates no limit, other than that the limit imposed by the data type.|/01000/[Microsoft][ODBC SQL Server Driver][SQL Server] The statement has been terminated.)
    • ERR> File: .\CEMODBC.py (600)  Func: raw_execute
    • ERR> File: bcm\ODBC\Windows\Connection.py (42) Func: executedirect

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Environment

SAP Contact Center 7.0

Product

SAP Contact Center, on-premise edition 7.0

Keywords

CCtr, SCC, CCI, CRM-CCI, SAP Business Communication Management 7, Contact Center, Telephony, e-mail, Chat, Communications, max text repl size, IVR, Customizer , KBA , CRM-CCI , Contact Center Infrastructure , Problem

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