2595935 - HANA Log backup failed with EMC | SAP Knowledge Base Article

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2595935 - HANA Log backup failed with EMC

Symptom

The log backup does not work sometimes and return the following error:

BACKINT LOG
exception 1: no.110507 (Backup/Destination/Backint/impl/BackupDestBackint_Executor.cpp:230)
Backint exited with exit code 2 instead of 0. console output: 70922 1513876251 3 5 0 1345554240 11391 0 anpha01.w.oenb.co.at hdbbackint NSR error 39 Backint exiting at with fatal error: %s 1 0 190 Cannot reopen backint log file as stderr. Check whether path and permission are set properly. On Windows, "^M" in the line might cause problem. Filename is /nsr/applogs/hdbbackintHP1.log.raw 73987 1513876251 3 5 0 1345554240 11391 0 anpha01.w.oenb.co.at hdbbackint NSR error 158 Cannot reopen backint log file as stderr. Check whether path and permission are set properly. On Windows, "^M" in the line might cause problem. Filename is %s 1 23 34 /nsr/applogs/hdbbackintHP1.log.raw

BACKUP LOG
2017-12-21T18:10:51+01:00 P015937 1607a0e6005 ERROR LOGBCKUP state of service: indexserver, anpha01:30143, volume: 2, BackupLogError
2017-12-21T18:10:51+01:00 P015937 1607a0e6005 ERROR LOGBCKUP state of service: indexserver, anpha01:30143, volume: 2, Unexpected end of backup, expected amount of data is 4096 but transferred 0

INDEXSERVER
exception throw location:
1: 0x00007f66d735fec5 in Backup::BackupDest_DestCallback::wait(unsigned long, bool)+0x2a1 at BackupDest_DestCallback.cpp:153 (libhdbbackup.so)
2: 0x00007f66d734fc08 in Backup::BackupDest_DestinationSPI::sendSynchronous(void const*, unsigned long)+0x1e4 at BackupDest_DestinationSPI.cpp:226 (libhdbbackup.so)
3: 0x00007f66d735c5e8 in Backup::BackupDest_DestinationWriter::prepareDataCopy()+0x84 at BackupDest_DestinationWriter.cpp:310 (libhdbbackup.so)
4: 0x00007f66d735c7a9 in Backup::BackupDest_DestinationWriter::closeStream()+0xa5 at BackupDest_DestinationWriter.cpp:328 (libhdbbackup.so)
5: 0x00007f66d734a21d in Backup::BackupExe_LogBackupImpl::LogBackupThread::run(void*&)+0x2379 at BackupExe_LogBackup.cpp:573 (libhdbbackup.so)
6: 0x00007f66c525a067 in Execution::Thread::staticMainImp(void**)+0x743 at Thread.cpp:463 (libhdbbasis.so)
7: 0x00007f66c525b6f8 in Execution::Thread::staticMain(void*)+0x34 at ThreadMain.cpp:26 (libhdbbasis.so)
[16459]{-1}[-1/-1] 2017-12-30 17:42:44.076095 e Stream PipeChannelManager.cpp(00462) : write to pipe got errno 9 (Bad file descriptor)
[16401]{-1}[-1/-1] 2017-12-30 17:42:44.082043 e Stream PipeChannelManager.cpp(00462) : write to pipe got errno 9 (Bad file descriptor)
[16181]{-1}[-1/-1] 2017-12-30 17:42:44.082110 e Backup BackupExe_LogBackupInformation.cpp(00067) : Exception caught while trying to close destination: exception 1: no.110013 (Backup/Destination/impl/BackupDest_DestCallback.cpp:155)
Unexpected end of backup, expected amount of data is 4096 but transferred 0

DEBUG
(pid = 27244) (01/05/2018 05:03:04 PM) parse_input: fullpath2() expanded /usr/sap/HP1/SYS/global/hdb/backint/DB_SJP/log_backup_0_0_0_0 as /hana/shared/HP1/global/hdb/backint/DB_SJP/log_backup_0_0_0_0
(pid = 27244) (01/05/2018 05:03:04 PM) HANA data path is: /usr/sap/HP1/SYS/global/hdb/backint/DB_SJP
(pid = 27244) (01/05/2018 05:03:04 PM) null sessp
(pid = 27244) (01/05/2018 05:03:04 PM) sap_pb_check_add_ps_file(): returning 0
(pid = 27244) (01/05/2018 05:03:04 PM) sap_pb_total_num_pb_objs(): result=0
(pid = 27244) (01/05/2018 05:03:04 PM) Unable to modify the permissions of the logfile '/nsr/applogs/hdbbackintHP1.log.raw': Operation not permitted.
01/05/18 17:03:04 hdbbackint: 01/05/18 17:03:04.381661 No access to file /usr/sbin/lcmap: No such file or Directory


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Environment

SAP HANA DB 1.0
EMC NetWorker Version 9.1

Product

SAP HANA 1.0, platform edition

Keywords

Third, Party, Vendor , KBA , HAN-DB-BAC , SAP HANA Backup & Recovery , Problem

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