SAP Knowledge Base Article - Preview

2595503 - Error message on Audit Log for HANA provisioning: "[email address] already assigned and cannot be used"

Symptom

On provisioning more than one User ID with the same email address in HANA connector, following message appears in Audit Log:

"[email address] already assigned and cannot be used"

On HANA Studio, following error is raised for EMAIL ADDRESS parameter of User ID:

"Could not modify user [user ID]. Same email address cannot be used for different users"


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Environment

GRC Access Control 10.0

GRC Access Control 10.1

Product

SAP Access Control 10.0 ; SAP Access Control 10.1

Keywords

same email, e-mail, , KBA , GRC-SAC-ARQ , Access Request , Problem

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