2594269 - 'Check All Host Agents' of step 'Assign Diagnostics Agents' shows error 'Host Agent check could not be performed; check details' in SAP Solution Manager 7.20 until SP05. | SAP Knowledge Base Article

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2594269 - 'Check All Host Agents' of step 'Assign Diagnostics Agents' shows error 'Host Agent check could not be performed; check details' in SAP Solution Manager 7.20 until SP05.

Symptom

 When the 'Check All Host Agents' is performed in step Assign Diagnostics Agents of the Managed System Configuration the following error is shown:

  • Host Agent check could not be performed; check details

The details of the error shows:

  • CX_SY_NO_HANDLER : An exception with the type CX_SY_RANGE_OUT_OF_BOUNDS occurred, but was neither handled locally, nor declared in a RAISING clause

The picture below shows the error:

error.png

If the Managed System Configuration on mode 'Min. Without Service Delivery/EWA' (Minimum) is being performed, the activity 'Check Diagnostics Agents' may fail with the ABAP Dump below:

  • Internal session terminated with a runtime error STRING_OFFSET_TOO_LARGE (see ST22)

The details of the ABAP dump are:

Runtime Errors STRING_OFFSET_TOO_LARGE
Except. CX_SY_RANGE_OUT_OF_BOUNDS
ABAP Program CL_DIAGSTP_COMMON=============CP

An exception has occurred which is explained in more detail below. The
exception is assigned to class 'CX_SY_RANGE_OUT_OF_BOUNDS' and was not caught
in procedure "GET_HOST_AGENT_VERSIONS" "(METHOD)", nor was it propagated by a RAISING clause.

"STRING_OFFSET_TOO_LARGE" CX_SY_RANGE_OUT_OF_BOUNDS
"CL_DIAGSTP_COMMON=============CP" bzw. CL_DIAGSTP_COMMON=============CM022
"GET_HOST_AGENT_VERSIONS"


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Environment

  • SAP Solution Manager 7.20 up to SP05
  • SAP Solution Manager Diagnostics

Product

SAP enhancement package 1 for SAP NetWeaver 7.0

Keywords

KBA , SV-SMG-INS-DIA , Configuration of Root Cause Analysis related infrastructure , Problem

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