2593986 - Restrict multiple Logon at the same workstation | SAP Knowledge Base Article

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2593986 - Restrict multiple Logon at the same workstation

Symptom

  • You simply want to avoid multiple logon at the workstation, at the same time
  • Your company outsourced Call Center activities to third party and they are increasing the billing due to multiple logon on the same workstation, at the same time

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Environment

SAP Contact Center 7.0

Product

SAP Contact Center, on-premise edition 7.0

Keywords

multiple login logon CDT restrict block bill payout contract , KBA , CRM-CCI , Contact Center Infrastructure , How To

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